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Home > News & Events > Past Speaking Engagements > Dealing With Difficult Families: Keep Residents and Staff Safe from Abusive People

Dealing With Difficult Families: Keep Residents and Staff Safe from Abusive People

June 15, 2012

Harold Belkowitz will present the webinar "Dealing With Difficult Families: Keep Residents and Staff Safe from Abusive People," a program offered by the Health Facilities Association of Maryland.

The webinar will cover the following items:

• How do you handle harassing or abusive family members or visitors who violate your residents’ and staff’s rights or create a volatile, dangerous, or damaging environment?
• What is your responsibility as a long-term care provider and what tools and strategy do you have available?
• What can you do when family members do not cooperate with financial issues?

June 15, 2012
12:00-1:30pm

For more information, visit: www.hfam.org/event/webinar-dealing-with-difficult-families-keep-residents-and-staff-safe-from-abusive-people/.